Hospital Network

How to Use This Member Benefit

Receive assistance in locating participating facilities in your area by contacting 1-800-975-3322. To access participating hospitals visit www.galaxyhealth.net

1. Click on Provider Search
2. Click on PPO
3. Click on Facility Search
For in-network facilities, it is important that you complete ONLY the following 5 fields and leave all others blank.

Physician Specialty: All
Physician Name: LEAVE BLANK

City: LEAVE BLANK
County: LEAVE BLANK
State: Select your state
Zip Code: Enter Your Zip Code

Distance: Select facilities within a minimum of 50 miles
Maximum results: Select 500

PRE-PLANNED SERVICES Savings for pre-planned /non-emergency services are available with the required pre-certification and referral number. The negotiated estimated payment portion amount needs to be secured prior to the Member receiving any services.

Step 1: Contact a representative at 800-975-3322

When you call, please provide the following information:

1. Patient name
2. Member name
3. Card Number
4. Illness or Injury
5. Treatment required or requested
6. Referring physician(s) and phone number(s)
7. Facility requested

After making the necessary arrangements, you will be contacted with when and where the procedure will be performed. Prior to your procedure, we will obtain a good faith estimate of the cost involved for your treatment. You will be informed of your estimated payment portion in writing.

This amount needs to be secured prior to receiving any services. Once confirmation of ability to pay is acquired, a referral number will be provided.

After the procedure/treatment, there will be follow up with the facility and parties involved to ensure that the required payments and discounts are applied within the guidelines.

EMERGENCY VISIT – Members must notify Galaxy Health Network at 800-975-3322 and receive a referral number within forty-eight (48) hours of an Emergency Visit.